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Skills

  • Chat Support
  • Email Support
  • Customer Service
  • Inbound Marketing
  • Outbound Sales
  • Phone Support

Services

  • Customer Service Representative

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I have worked as a Customer Service Representative in one of the well-known companies for almost 2 years, and during those times I was able to build rapport with the clients and my colleagues as well,...

    Chat SupportCustomer ServiceEmail SupportInbound MarketingOutbound Sales

About

Customer Service Representative

Duties I have with my previous company include taking inbound calls and doing an outbound if
necessary. There is no specific number or quota but we have to take ownership of every call or
case we received. I experienced taking chats 3 at a time and it enhanced my multi-tasking skills.
There are times that we have to assist customers on how to troubleshoot to make the app or
phone work. Receiving concerns through 3 different customers such as the store, the driver and
the customer itself includes in our job which has different concerns and different
knowledge-based to follow.

One of my hobbies is making crochet and also cooking for my family.

Work Terms

at least 30-40 hours per week