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Skills

  • Call Center
  • Communication Skills
  • Conflict Resolution
  • Customer Focused
  • Customer Service
  • Innovation Strategy
  • Integrity
  • Management
  • Multi Tasker
  • Persuasive
  • Phone Support
  • Writing

Services

  • 10 YEARS CUSTOMER SERVICE SPECIALIST

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Vast experience in Call Center Industry handling Customer Service Projects Strong written and verbal communication skills; a persuasive and passionate communicator. An action-oriented, entrepreneurial,...

    Call CenterCommunication SkillsConflict ResolutionCustomer FocusedCustomer Service

About

Connecting people. Customer loyalty is priceless.

Highly organized, detail-oriented, and thorough professional focused on accelerating career path by qualifying for the Customer Service Training Diploma. Previous experience in Customer Service Skills training courses taken through Accenture, HSBC, Spirit Airlines and Intuit in the Philippines. Demonstrated strong competencies in verbal and written communications, client relations, customer service, problem resolution and solid employment record of readily accepting increasingly-progressive responsibilities. Interact effectively with all levels of staff and management.

Customer-focused and performance driven, continuously strives to surpass employers’ expectations. Offering 8 years of post-secondary education, academic training and hands-on work experience in Accounting, I.T., Marketing, and Brand Management that included: planning, implementing, and managing complex projects and events. History of accomplishment supervising and managing staff. Related courses consist of Self Awareness, Study Habits, Time and Stress Management, Goal Setting and Team Building.

Continue to uphold high standards of a presentation by choice. Exemplify poise, patience, exceptional listening skills and an advocate of continuous learning. Harness extreme organization savvy, compliant, take initiative, a decisive decision maker. An analytical and critical thinker, knowledgeable in various areas; personable, reflects professionalism with a friendly and courteous manner. In pursuit of participating as an engaging team member to gain a more in-depth perspective of how to excel with ease, confidence, and diplomacy as a Customer Service Associate.

Work Terms

Can work more than 48 hrs a week