Successful communication with customers starts with me.I give my boss confidence.
Fully qualified English tutor with 6 years of teaching experience, specializing in personalized courses; 1 year of customer service experience, management. Responsible, motivated to produce highly accurate, objective results, flexible, service-oriented, easily-trained. Offering a professional approach to fulfill the tasks.
English Teacher, Tutor (Remote) Englishdom (http://www.englishdom.com) 2013 - 2017
? Taught students on Skype
Achievements: Helped people worldwide to achieve their language learning goals and take their career to the next level. Most of the students I communicated with were from the following countries: United States, United Arab Emirates, Ukraine, Russia. Enjoyed breaking the barriers in our multi-cultural communication.
A pharmaceutical trade company “Laboratory of natural technologies” in Poltava 2012-2013
? provided administrative support to employees
? coordinated the schedule of drivers and the work of household staff
? ordered packaging materials, containers, raw-stuff for production, stationary
Achievements: Got a good sense on how to cooperate with coworkers, get job done in time, keep everything in order, be responsible for manufacturing process. Was promoted to a manager with the following responsibilities:
? liaised with clients to confirm details of their requirements
? obviated difficulties and misunderstandings with delivery companies and customers
? searched for new clients
Achievements: Learnt some peculiarities of doing business, prioritizing, managing people, solving urgent problems.
Education:Cherkasy national university of B. Khmelnitsky 2007-2012
Qualification:Specialist of philology, teacher of English.
Skills:Experienced user: MS OffiOffice (Word, Excel, Power Point), text and image editors (Paint, Adobe Photoshop, Abbyy FineReader), Internet (Opera, Google Chrome, Safari, Mozilla), HTML and CSS (basic).
I prefer remote work, so time schedule can be easily discussed.