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Skills

  • Account Management
  • Avaya
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Management
  • Editing
  • English Language
  • Five9
  • Freshdesk
  • Microsoft

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Services

  • Top Rated Executive Virtual Assistant

    $10/hr Starting at $500 Ongoing

    Dedicated Resource

    Hi there, I am Mark a Filipino based in the Philippines. I have just read your job posting and I would like to know if hiring is still ongoing. If so, I would like to express my interest in applying to...

    Account ManagementAvayaClient AdministrationClient AssessmentClient Contact

About

Always on, always for you. Managing your business in a fine way.

Hi there,

I am Mark a Filipino based in the Philippines. I have just read your job posting and I would like to know if hiring is still ongoing. If so, I would like to express my interest in applying to your job posting.

My English level is excellent and I’m good at spelling and grammar both in written and oral skills. I am good at all Microsoft Office Programs. The speed of my internet connection is 100mbps. I have my own laptop and desktop computer. I can work with any time zone and I am available and ready to work anytime according to your business hours. I have been working home-based for several years and I understand the importance of the tasks given as well as the value of time.

I have worked on several projects with various roles like:
• Admin Assistant/Manager;
• E-commerce (listing and fulfillment of orders, management of social media accounts, Data management, and response handling);
• English Teacher/Instructor for call center agents;
• Call/Data/Chat Support;
• Transcriptionist;
• Project Manager/ Business Development Manager;
• Recruitment Assistant/Manager;
• Virtual Assistance doing Appointment Setting, Data Entry, Lead Generation, Internet Marketing Research and Data Management, and Response Handling in different industries like real estate and property management; e-commerce and drop shipping business, BPO, SEO and Marketing etc.

I have also worked in the call center industry for almost 12 years as a Customer Service Manager, doing troubleshooting if needed, creating and editing a website, order taking and placing orders, and providing quality customer service. I had been teaching and conducting training and tutorials as well for over a decade using the English language. I am a certified Instructor for Finishing Course for Call Center Agents which enables students to work for the call center industry.

I have work experience that can help in my performance and duties. I’ve got a positive attitude and aptitude for strategic thought and planning as well as my ability to adapt quickly to new ideas and situations. I am a flexible and hard-driving individual who reacts to change, a self-starter, and a fast learner as well as having a strong urgency to respond positively to challenges and pressures. I am confident enough that I can meet and manage the demands of the work aside from the fact that I have an added advantage from my familiarity and proper orientation in this line of work. Rest assured that I can give you quality work and service before the deadline.


I am looking forward to that I can be of service to you. Hence, we can do business together.

Truly yours,
Mark

Work Terms

I'm available to work 24/7 Monday to Sunday depending on your business needs.