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Skills

  • App Development
  • Billing
  • Customer Service
  • English Language
  • Medical
  • Microsoft
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Word
  • Office Assistant
  • Skill
  • Typing
  • Writing

Services

  • Experienced Medical Billing/Customer Rep

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I am now offering my skills to the world, with more than 5 years experience in the Customer Service industry. A typist averaging at 40 words-per-minute. Fluent in English both conversationally and in...

    App DevelopmentBillingCustomer ServiceEnglish LanguageMedical

About

My experience is wide ranging and diverse.

EDUCATIONAL BACKGROUND

Bachelor of Science in Home Economics Major in Foods and Food Service Management (Graduated 2003)
Centro Escolar University, Mendiola, Manila

WORK EXPERIENCE

Home Based – Waiting Room Solutions (flexible schedule)
Medical Billing Representative (December 2015 – September 2017)/Virtual Assistant (March 2016 – September 2017)
• Practice Management Company provides billing services to medical offices across the country from Goshen, New York, USA; Provide customer support towards medical professionals; coding, claim follow-up, contacting patients and contacting insurance companies; Follow strict compliance of HIPAA; Ensure accuracy and proper documentation and adhere to a policy of confidentiality; Create business correspondents and payment agreements with patients; Appointment setter for patients; Virtual secretary to medical practitioner.
Home Based Freelance thru upwork.com (flexible schedule)
Clerical/Virtual Assistant (August 2017 – September 2017))
• Virtual secretary – appointment setting
United Health Group – Quezon City
Customer Service Representative – Provider Services (May 2015 – March 2016)
• International Health Insurance Company – provide customer support towards medical professionals; Follow strict compliance of HIPAA; Ensure accuracy and proper documentation and adhere to a policy of confidentiality.
HSBC – Quezon City
Customer Care Service Specialist (September 2014 – April 2015)
• Marks and Spencer Bank, UK – provide customer support towards credit/store card holders; Follow strict compliance of UK Monetary policy; Ensure accuracy and proper documentation and adhere to a policy of confidentiality.
Granny and Grampy Store – Quezon City
Store Keeper (December 2010 – May 2014)
• Ensure stock availability, and inventory; Monitor everyday sales
Convergys – San Lazaro, Manila
Customer Service Representative (November 2009 – May 2010)
• International Health Insurance Company – provide customer support towards medical professional; F