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Skills

  • Chat Support
  • Cold Calling
  • Inbound Calls
  • Inbound Sales
  • Virtual Assistant
  • Appointment Setter
  • Customer Services
  • Email Support
  • Emailing
  • Outbound Sales
  • Sales

Services

  • Customer Service Representative

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

     I've been in the BPO industry for 11 years, handling different accounts mainly customer service, sales, email and chat support and mostly technical support. From Tier 1 agent I was promoted to Tier...

    Appointment SetterChat SupportCold CallingCustomer ServicesEmail Support

About

Customer Service Representative

I've been in the BPO industry for 11 years, handling different accounts mainly customer service, sales, email and chat support and mostly technical support. From Tier 1 agent I was promoted to Tier 2 that handles more admin-level task. Mainly to handle escalations. Technical work is my passion, so I make sure to follow all the steps and processes and I make sure that I can contribute to work groups to analyze problems, develop solutions, and communicate solutions effectively.

Being in the BPO industry is not an easy job, but I have learn a lot along the way. What I have learned in this industry is you need to manage your time as well as balance your life and your work.

Work Terms

8 Hours/day // 40hrs/week

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