Reliable support, clear communication, and customer care that delivers.

I’m Melka Faith Salazar, a dedicated customer service professional and virtual assistant with over five years of experience in chat support, lead generation, and client relations. I’ve worked with companies like Bass Pro Shop, Spypoint Vosker, Meta Bank, and One Health Direct, where I handled high-volume interactions, guided customers through purchases, and documented leads with precision. I’m known for my reliability, adaptability, and clear communication—especially in remote work settings.

Outside of work, I enjoy singing karaoke and diving into detective novels, which sharpen my attention to detail and love for solving problems. I value professionalism, empathy, and consistency, and I take pride in being someone who shows up prepared, even under pressure. Whether it’s managing multiple chats or helping a customer feel heard, I bring both skill and heart to every task.

Work Terms

Work Terms

*Hours of Operation: I am available for 8 hours per day, with flexibility to extend up to 10 hours if required. Any overtime will be compensated at the same rate as regular hours.

*Payment Terms: Payments can be made through bank transfer, PayMaya, or GCash. I can also create a Wise account if preferred by the client.

*Preferred Communication Style: I adapt to the client’s preferred platform, whether Microsoft Teams, WhatsApp, or Telegram, to ensure smooth and efficient communication.