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Skills

  • Account Management
  • Avaya
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Customer Service
  • Email Services
  • Order Processing
  • Phone Support
  • Quality Assurance
  • Salesforce
  • Zendesk

Services

  • Customer Support Representative

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    I offer phone support to our customers and resolve their issues on a timely manner. I am adept in handling difficult customers and still maintain a professional attitude to deliver quality work in resolving...

    Account ManagementAvayaClient AdministrationClient ContactClient Issue Resolution

About

I am a reliable person, driven and passionate in everything that I do to ensure quality output in a timely manner.

My name is Michael Dapadap, 33 years old from the Philippines with a bachelor’s degree in political science. I have been passionate about customer service role since I began my career more than 10 years ago. I have provided high quality service to clients with proven track records as an effective liaison between companies and their potential and current customers. I am skilled at communicating effectively with diverse people across various platforms.
My previous job covered various tasks like customer related inquiries, taking inbound and outbound calls, sending emails, generating individual and team reports, bookkeeping, schedule management, sending financial reports, updating spreadsheets, creating Google forms, managing Google Drive documents and coordinating with other agents of my clients if there are important updates.
I believe that with my experiences, work ethics, communication skills and interpersonal abilities, it would make me a strong fit for this position. I look forward to speaking with you more about my qualifications.

Work Terms

I will conform to the guidelines of the client as to how they would want to pay and how much is my salary. I would like to request to my future client if possible that the salary will be paid directly to my bank and I am willing to provide my bank information required.