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Skills

  • Virtual Assistants
  • Accounting
  • Administrative Assistant
  • Amazon AWS
  • Customer Service
  • Data Entry
  • Email Management
  • Graphic Design
  • International Business
  • Management
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Project
  • Microsoft Word
  • Phone Support

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Services

  • Customer Service Representative

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I have a 3 years of professional experience as a Customer Service Representative. I have encountered different kind of customer but I always make sure that I got their issue resolved before the call ends...

    AccountingAmazon AWSCustomer ServiceData EntryInternational Business
  • Virtual Assistant

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Hi! My name is Miko and I can help you in your business as a virtual assistant. I will help you with your business as a virtual assistant. I have a 2 years of experience in Freelancing. I can offer you...

    Administrative AssistantEmail ManagementGraphic DesignManagementMicrosoft Excel

About

Decisive Goal Oriented Solutions

I am a goal-oriented person that continually strives for learning, growth, and achievement. I have a clear vision of what I want and have an image of being tough and decisive. I believe in my ability to work with the best I can. I deal with issues with an assertive approach and won't mind sharing my own opinions. I have a great purpose in life which motivates me to be the best version of myself.

I've worked in the BPO Industry for 5 years. I've handled the phone, chat, and email. Hitting the KPI monthly was crucial and yet challenged me.

When I had the opportunity to work at home permanently, I did not waste my time. I was working as an appointment setter for a healthcare insurance company which was my first official virtual client. aside I did part-time gigs as a transcriptionist in the QA world, I can also do Telemarketing, Lead generation, Product research, and Admin tasks.

I was promoted as a Procurement Analyst for an E-Commerce company. I served as a liaison between the owner and the manufacturers from Alibaba. I communicate with the suppliers, negotiate the prices, and procure the items. I've experienced handling different projects that were assigned to me and realized how important it was to be organized as the project management tools had to be updated at all times.
self and career growth are very important.

I invested in myself and have enrolled in some courses that will help me generate more clients.

I am a certified Bilingual by finishing a 3- month Spanish Online Course from Level 1-5.

I had finished an intensive E-Commerce course which includes Amazon FBA/FBM, Helium10/JungleScout product research, Online Arbitrage, Amazon Seller Central Navigation, Shopify account set-up, and dropshipping, Product sourcing on Alibaba, and eBay Product Listing.