Your Tasks, My Priority.

Freelance Customer Support & Bookkeeping Specialist
I am a dedicated professional with expertise in customer support, bookkeeping, and virtual assistance. I help businesses streamline operations, manage administrative tasks, and deliver outstanding customer experiences. With strong attention to detail and a proactive approach, I ensure accuracy, efficiency, and client satisfaction in every project I take on.

Specialties include:

Customer Service & Client Support

Bookkeeping & Financial Records Management

Virtual Assistance & Administrative Support

Task Management & Workflow Optimization

I thrive on helping clients save time, reduce stress, and achieve their business goals through reliable and professional support.

Work Terms

1. Hours of Operation:
Monday to Friday: 9:00 AM – 10:00 PM (AST)
Weekends & Holidays: By appointment only
Response time: Typically within 24 hours during business days
2. Payment Terms:
Payment methods accepted: [ PayPal, Bank Transfer]
Payment schedule: 50% upfront for new projects, remaining 50% upon completion (or milestone-based for larger projects)
Late payments: A 5% late fee may apply for payments received after 7 days past due
3. Project Scope & Revisions:
Services include: Customer support, bookkeeping, virtual assistance, and administrative tasks
Revisions: Up to 3 revisions included per project; additional revisions may incur extra fees
4. Confidentiality & Data Security:
All client data and financial information are treated as confidential
Secure handling of sensitive documents is guaranteed
5. Cancellation & Refund Policy:
Clients may cancel a project before work begins for a full refund
Once work has started, partial refunds may be offered based on work completed
6. Communication: Preferred channels: Emails, zoom calls
Regular updates provided based on project requirements

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