I am a pharmacist and healthcare administrator. My vision is to become an excellent administrator. My background in pharmacy may pursue my destination.
CAREER PROFILE AND QUALIFICATIONS
Nineteen years of progressively responsible experience in the development and leadership of high-volume specialty pharmaceutical dispensing operations. Expertise in creating operating processes, protocols, policies and technologies to support rapid growth, and quality patient care (including acquisition, ongoing support and retention). Outstanding performance in building and managing working relationships with physicians, medical practices, health care institutions and insurance companies.
EDUCATION
Master of Healthcare Administration, Walden University, Minneapolis, Minnesota, U.S.A. – April 2014
MS - Pharmacy - Dhaka University, Bangladesh -1994
BS - Pharmacy - Dhaka University, Bangladesh - 1993
LANGUAGE PROFICIENCY
English & Bengali: Advanced proficiency in reading, writing, listening & speaking.
Arabic: Intermediate proficiency in reading, writing, listening & speaking.
Urdu & Hindi: Intermediate proficiency in listening & speaking.
PROFESSIONAL EXPERIENCE
AL-Muzainy Pharmacy Group, Al-Qassim, K.S.A Aug 1997 to present
• Project Manager – Pharmacy Department (Jan2009 to present)
Procurement of medicines & accessories for the group of pharmacies. Management of
Central store. Challenged to develop new operations, systems, and processes to meet
Patient demand.Play a vital role in organizational development. Promoting IT
Implementation.
• Supervisor– Customer Service (Mar2007 to Dec 2008)
Counseled patients with good communication & patience. Established policy for
customer services. Key player in the integration of operating areas.
• Supervisor –Pharmacist (Jul2002 to Feb2007)
Spearheaded several initiatives to enhance patient retention. Guided subordinates to
Provide better services.
• Staff Pharmacist (Aug1997 to Jun2002)
Sales of medicine to the direct customer.
Rahman Chemicals Limited, Dhaka, Bangladesh June 1994 to July 1997
• Quality control pharmacist
Ensured qualit
Work Terms
open