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Skills

  • Call Center
  • Cold Calling
  • Communication Skills
  • Inbound Marketing
  • Outbound Sales
  • Telemarketing
  • Telephone Support
  • Telesales

Services

  • Customer Service, Cold calling, MCA

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    I am an experienced Funding Coordinator in the Merchant Cash Advance (MCA) industry, specializing in guiding business owners through the funding process from initial contact to successful deal closure...

    Call CenterCold CallingCommunication SkillsInbound MarketingOutbound Sales

About

Driving MCA Deals With Consistent Follow-Ups & Qualified Leads

I have over 1.5 years of hands-on experience working in the Merchant Cash Advance (MCA) industry, supporting U.S.-based funding companies with lead generation, merchant qualification, and deal coordination.

I previously worked with Kesef Capital Group, where I gained strong foundational experience in MCA operations. My responsibilities included cold calling business owners, presenting funding solutions, pre-qualifying merchants based on revenue and business criteria, and assisting with document collection. I worked closely with underwriting teams to ensure files were complete and accurate before submission, helping move deals smoothly through the approval process.

Currently, I am working with Shield Funding as a Funding Coordinator, where I handle a broader scope of responsibilities. My role involves outbound and inbound calling, maintaining consistent follow-ups, managing merchant pipelines, and coordinating between merchants and lenders. I assist with collecting applications, bank statements, voided checks, and identification documents, while ensuring clear communication throughout the funding process.

Across both roles, I have developed strong skills in objection handling, merchant relationship management, and CRM organization. I understand the importance of transparency, professionalism, and speed in the MCA space, and I focus on helping teams increase conversions while maintaining a positive merchant experience.

I work well in fast-paced environments, can manage multiple files simultaneously, and treat every project as a long-term partnership rather than a one-time task.