I’m a reliable and organized virtual assistant with hands-on experience in CRM systems, Microsoft Outlook and general administrative tasks. I enjoy helping businesses stay on track by managing their inboxes, organizing data, and providing day-to-day support. I’m fluent in Malay, English and Indonesian, with a basic understanding of Arabic, perfect for projects that need language flexibility. I'm especially interested in remote support roles, customer service and anything that helps make someone’s workday easier. I’m passionate about clear communication, staying on top of tasks and making sure nothing slips through the cracks.