bringing happiness to customers in the most humane manner.
Hi, my name is Oscar. I’m originally from Miami Florida, but I’m currently based in Cali Colombia. Being educated and raised in the United States I could assure you that both my English and Spanish are fluent.I have over 5 years’ experience working full-time for the customer service and telesales industry serving the US market.
My goal is simple: to serve your customers better, and to form lifelong relationships. Serving customers in the most humane way is the foundation and hallmark of my career. I will also generate leads, qualify those leads into prospects, turn those prospects into customers, and turn those customers into fans.
Over the years I have gained great call handling skills, learned how to handle difficult customers, service level and sales closing among others. I also have great communication skills and I'm always ready to take challenges.
Being a salesman by nature I found myself obligated to learn new tricks in order to improve my sales funnel; I became an SEO enthusiast and learned how to perform SEO Audits, analyze competition keywords and backlinks in order to use that information to improve sales and brand presence.
My qualifications include, but are not limited to:
-Fully bilingual (Spanish & English)
-As a computer science student I’m very confident to affirm that I’m computer literate 8).
-Willingness to go above and beyond to make a customer happy.
-Self-sufficient, I can follow the instructions once I received them.
-Excellent communication skills (both oral and written).
-Strong execution skills and I care about high-quality service.
-Comfortable with technology and processes as well as the human side of business.
I'm a full-time freelancer, I prefer hourly/rate work.
Attachments (Click to Preview)