Excellent English language, analytical and data entry skills
Hello, my name is Pankaj. My goal is to keep my client's customers happy for them, to turn into loyal customers and generating repeat business.
Over 20 years of customer service experience in a corporate world, it has instilled attention to detail, diligence and dependability in me. I would love to work on your requested tasks and help you on important matters for the growth of your business.
I have worked in Customer Service and Technical Support in processes like Vonage, AOL, Microsoft with companies like Convergys, IBM, HyperQuality and Microsoft. I am very flexible with working hours whether it's day or night time slot.
I have vast experience of working on Amazon, Craigslist, Shopify, Etsy and also worked on BigCommerce and OScommerce where all the products and images needed to be uploaded after resizing them.
I have worked in translation agencies for more than five years for English-Hindi pair and I can translate and proofread a wide range of subjects. also, I can speak, comprehend and write English fluently.
Help Desk/Ticket Support
Live Chat Support
Inbound/Outbound Phone Support
Social Customer Support
Data Entry websites, Excel, Word, etc.
Conversion/Editing of PDF to Excel.
Research, Data Extraction
Transcription English, Hindi
I am available as needed - open to offers