2-year telephone banker for JP Morgan Chase & Co.; File claims for fraud and non-fraud related bank transactions.
CRM management; Phone and chat assistance for Telco customers; Troubleshoot CRM ordering issues; Smartchat for dispatch appointment reschedule/expedite
CRM management; Phone and chat suppport for Telco customers; Soft-selling; Right-size services for best customer satisfaction;
Reselling product benefits; Suggestive selling; Phone and chat assistance; Order management; Customer service
Customer Service Representatives
Technical Support Specialists
Customer Satisfaction Services
Order Management Specialists