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Skills

  • Call Logging
  • Quality Assurance
  • Admin Support
  • BPO
  • Call Monitoring
  • Customer Service
  • Data Entry

Services

  • Quality Analyst, Back Office Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have 6 years experience in the BPO industry. An agent for 3 years, and another 3 years experience as a Quality Analyst and Assistant Team Leader. I excel in sales and customer service, I am quality...

    Admin SupportBPOCall LoggingCall MonitoringCustomer Service

About

"Top Seller" / "Best Agent" were the titles given to me because quality work can be expected to any task that is given to me. Able to work without supervision.

I'm a hands-on mom but previously worked in several BPO companies here in the Philippines since 2004. I started as an agent and excels in sales and customer service. I am a quality agent able to work with minimal even with no supervision.
I have good analytical skills; quality oriented, has an eye for detail, critical-thinking, with excellence-mindset. I became a Quality Call Analyst a couple of years later because of that. I do every task at hand with a degree of perfection to keep errors to a minimum. Quality work can be expected.
I stopped working when I got married and I am now a mother of a bright 2 year old boy. Now that my son is big enough and I can safely say that I am now ready to continue the career I enjoy doing. To work not in a regular office setting but the one that is home based would be a great choice for me and my family. I do hope that you find favor in my application since I am confident that by having the abilities that I have and what I can offer, I can say that a decision of hiring me would be a great choice as well.


Character reference will be provided upon request. Thank you!

Work Terms

Non-voice. Full-time / part-time. Preferred to be contacted by email and phone. Weekly payments through Western Union.