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Skills

  • Benefits Administration
  • BPO
  • Chat Support
  • Communication Skills
  • Domain Registration
  • Financial Analysis
  • Greeting Card Design
  • Human Resources Management (HR)
  • Innovation Strategy
  • Management
  • Market Research
  • Mortgage Banking
  • Operations Management
  • Outsourcing Consulting
  • Performance Engineering

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Services

  • customer service

    $12/hr Starting at $25 Ongoing

    Dedicated Resource

    Trust and transparency are vital for meeting expectations and maintaining a healthy client-partner relationship.i work on clear and concise strategy, focusing on your KPIs. I dont make false commitment...

    Benefits AdministrationBPOChat SupportCommunication SkillsDomain Registration

About

Trust and transparency are vital for meeting expectations and maintaining a healthy client-partner relationship.i work on clear and concise strategy, focusing on your KPIs. Trust in teamwork

I would like to let you know that we are outsourcing company and we have already done many projects like,website design and app development, lead generation (home utility survey) based on UK, customer service projects based on USA and we have more than 50 members in our team with approximately 12 to 15 years of experience in different domain like customer services and lead generation with US (Amazon E commerce,) UK (Barclays investment bank), Canada (Rogers Communications Inc. Telecom) and Australian process (Bank Australia Mutual banking). We have delivered the projects on time with good quality.
In my team people are very much experience and i use them according to nature of work. I am looking forward to your response. It would be great pleasure to work with you. If you want to any-kind of interview team is ready.

For each project we establish relationships with partners who we know will help us create added value for your project. As well as bringing together the national and international, we make sector-overarching links to gather knowledge and to learn from each other who we know will help us create added value for your project.

Director has stood at the helm at At ramcn Private Limited, giving direction to our growth and continuously striving to augment the knowledge base of the company and its people. His grasp on the practical aspects of Marketing Strategies effectually complements his knowledge of the financial domain. His run with mattson and kumar has provided him with valuable and unbiased experience of the telecom sector. With a BA (ENGLISH LITERATURE) and an PGDM from UPRTOU, ALLAHABAD, under his belt, he has 10 years of experience in the field of customer service and lead generation(USA,UK, Australia, Canada customers in different domain Telecom,E commerce and Lead Generation).

Skype id:c457951d7016bbbd
Regards
Raman Deep
Business development manager
Ramcn employee private limited
http://ramcn.co.in/
info@ramcn.co.in
dramanakbal@gmail.com

Founded: 2012

Work Terms

I would like to do 9 hour work in a day.
mode of communication through over the Skype, email, phone.
Trust and transparency are vital for meeting expectations and maintaining a healthy client-partner relationship.i work on clear and concise strategy, focusing on your KPIs. I dont make false commitment with the clients and complete work on schedule deadline. i always try to provide best service for Contact Centers for Sales, Service & Help desk, Customer Service for Telecom, Manufacturing, Distribution, Financial & Service industries. I have huge experience in customer service in different domain, and also have very talented team.

Flexible delivery model
Onsite staffing with a Local Delivery Model. Resources work directly at the client site and managed by the client

Onsite/offshore using a Global Delivery Model. A client engagement team in the USA drives knowledge transition and client satisfaction while the delivery team in India manages service execution
Service Level Agreements (SLA's)
We guarantee you and agree to performance using SLA’s. Initial processes are benchmarked and then tracked for performance. These are then correlated to actual business metrics. Monthly performance dashboards are shared with the management team to track against the SLA
Domain expertise
We have customer service domain experience in several areas including travel and hospitality, HR recruiting, mortgage processing, claims and credit card processing, services and support.
Execution strength
Our delivery is based on several key factors including past experience, domain knowledge, tools and technology platforms, disaster recovery, security and accountability.
Consistent track record and performance.
Our management team has over 7+ years in managing BPO engagements
Service channels.
We have extensive experience in running operations across multiple channels including voice, email, chat and data entry accounts.
We believe in providing our clients with benefits,and good quality work,whic

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