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  • Management
  • Troubleshooting
  • Email Services
  • Help Desk
  • Microsoft
  • Microsoft Access
  • Microsoft SharePoint
  • Security Consulting
  • Analytics
  • Dragon
  • Intranet
  • Monitoring
  • Skype Development
  • Active Directory
  • Branding

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  • Migration Expert /to L3 Support Engineer

    $22/hr Starting at $25 Ongoing

    Dedicated Resource

    Enterprise Web Portals including MOSS Portal 2010/2013/2016/2019/ Online. ? SharePoint Online Administration including incident and follow-up with Microsoft Team. SP 2010 Migration to Online, Installation,...

    BrandingCollectionsManagementMeasure of Software SimilarityMicrosoft
  • IT Helpdesk Level -1

    $18/hr Starting at $180 Ongoing

    Dedicated Resource

    Activities/Tasks: USA Password Reset of clinical applications of different entities Activities/Tasks: India Build Support Model for Office365, Like Exchange, SharePoint, Skype for business, One Drive...

    Active DirectoryDragonHelp DeskLightweight Directory Access Protocol (LDAP)Microsoft SharePoint
  • IT Helpdesk Level -2

    $20/hr Starting at $200 Ongoing

    Dedicated Resource

    Providing second level support to users Working Hours Brief Summary Resolves the incidents raised by L1 team/web submissions. Basic Network Support.

    Help DeskIntranetManagementMicrosoft AccessTroubleshooting
  • IT Helpdesk Level -3

    $22/hr Starting at $220 Ongoing

    Dedicated Resource

    Roles : Ownership for P1, P2 Incidents. Providing 3rd level support for Database, Application and Email services. Management and troubleshooting on Skype for business/ Teams. Advance troubleshooting and...

    Email ServicesHelp DeskIntranetManagementMicrosoft Access
  • Identity Access Management

    $18/hr Starting at $180 Ongoing

    Dedicated Resource

    Roles : The IAM analyst will be responsible for creating accounts as well responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology...

    DragonEmail ServicesHealthcare ConsultingManagementMicrosoft Access
  • Exchange Server / Office 365

    $20/hr Starting at $200 Ongoing

    Dedicated Resource

    Activities/Tasks: USA Creating new email id’s, DL, Shared Mailbox and Troubleshooting for emails send / receive issues, Backup: Exporting mailbox data to .pst and then uploading to FTP Server. Helping...

    AnalyticsBulk Mailings and ListsEmail ServicesFTPMicrosoft

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We believe, Quality of service delivery , client satisfaction, transparency and long term relationship We do Survey and collect the feedback for quality Service assurance. Build & maintai

Rattan Enterprises offers IT Support Model’s, Microsoft Products Migration, Automation, POC’s , New Deployments, Development, Business Reports, Corporate trainings, Infrastructure Services, Offshore/Onsite Team and Custom IT based next-gen solutions.

India Office:
D - 23, 2nd & 3rd Floor,
Sector- 63, Noida, UP – 201301.

U.S.A. Office:
Rattan Enterprises Inc.
Newark CA 94560
Email :

Founded: 2012

Work Terms

Offshore : 24*7*365

L1 Support : Certified Engineers ( A+ , N+ and Client OS and having Server OS & Application knowledge / understanding with good customer handling skills and experience
L2 Support : MCP, MCSA, CCNA Certified engineers with positive mind set & sound technical approaches.
L3 Support : Experts in technologies with more than 10 years experience.
Identity access management: having 10+ years experience and responsible to manage all access for systems & applications.
Exchange Support: Setup, migration and Support Experts for On-premiss and for Online.
IT Security : highly Certified team and responsible for data and network security .
Monitoring : Good team work and strong communication process with positive approaches.
Development : having creativity and strong though process for developing Reports like, Power BI, SSAS, SSIS and SSRS.