16 Years of Elevating Customer Experiences Across Telecom, Finance & Digital Marketing.

I am an experienced customer service and account management professional with over 16 years of experience in the telecommunications, finance, and digital marketing industries. I began my career at T-Mobile as a Customer Service Representative, Technical Support, and Billing Specialist, where I developed strong problem-solving and communication skills over two years.

I then spent six years as a Loan Originator with InboxLoan USA and Comet Loans USA, assisting clients with loan applications and providing financial guidance. Following that, I worked for two years as an Account Manager and Customer Service Specialist at FlagshipOne, managing client relationships and ensuring high levels of satisfaction.

Most recently, I have spent six years at InstaUnicorn Miami as a Product Manager and Customer Service Representative, overseeing digital marketing projects, coordinating teams, and driving customer engagement. I specialize in delivering client-focused solutions, facilitating team coordination, and improving operational efficiency across multiple industries.

Work Terms

Hours of Operation:
Monday – Saturday | Flexible / Available Anytime
Communication Style:
Professional, responsive, and client-focused; phone, or virtual meetings