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Skills

  • Amazon
  • Client Contact
  • Client Issue Resolution
  • Customer Service
  • Dropshipping
  • Logistics & Supply Chain Industry
  • Management
  • Microsoft
  • Operations Management
  • Order Processing
  • QuickBooks
  • Remoting
  • Salesforce
  • Telephone Support
  • Workflow Management

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Services

  • Customer Service Representative

    $35/hr Starting at $35 Ongoing

    Dedicated Resource

    As a multilingual customer service and operations professional with over 15 years of experience across Lebanon, Hong Kong, and the USA, I specialize in delivering high-impact support that drives satisfaction...

    AmazonClient ContactClient Issue ResolutionCustomer ServiceDropshipping

About

Delivering exceptional customer experiences with empathy, precision, and global insight—because every interaction deserves excellence.

From founding a logistics firm in Hong Kong to supporting U.S.-based clients at Gabriel & Co., I’ve thrived in fast-paced environments, building trust and delivering tailored solutions. I value empathy, adaptability, and operational excellence, and I enjoy mentoring new associates to elevate service standards. Outside work, I explore cultural history and enjoy staying active through cycling and hiking. Whether navigating complex customer interactions or optimizing workflows, I’m passionate about creating meaningful experiences and lasting impact.

Work Terms

Hours: Flexible, experienced supporting U.S. and international time zones.
Payment Terms: Open to standard freelance or employment arrangements.
Communication: Clear, timely, and collaborative via email, phone, or virtual tools

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