Customer centric manager, accounts receivable and billing specialist. Quickbooks Online, Shopify, Google/Facebook/Instagram Ad Certified.
A customer manager, accounts receivable accountant, support specialist and customer service professional with back office work experiences from the world's leading information technology, financial and servicing companies. Has expert knowledge in post-sales management, billing and collections, money transfer, prepaid cards, and airline reservation. Skills include a demonstrated competency in Windows applications and financial tools, keyboarding proficiency and use of web-based and automated systems. Articulate in verbal and written English communication skills. Diplomatically resolve customer complaints and diffuse tension to ensure customer retention.