I translate global customer support data into high-ranking, pre-emptive CapCut video solutions that dominate SERPs and reduce inbound volume.

For over two years, I've specialized in Customer Support, becoming adept at quickly identifying customer pain points and translating complex issues into clear, actionable solutions. This background has gifted me a deep, empathetic understanding of what customers truly search for and how to effectively engage them.

My skill set expands into content production, where I bring over ** one year of experience in video editing**, crafting compelling and informative video assets. This hands-on media creation knowledge is directly leveraged to ensure that all digital content, whether written or visual, is inherently engaging and structurally optimized for the end-user experience.

Crucially, I’ve completed specialized training in SEO, integrating technical best practices into every stage of content creation. This blend of customer support expertise, content creation skills, and technical SEO strategies is the engine of my success. I don't just create content; I solve the root problem of low customer engagement and poor search visibility. I empower organizations and creative teams to produce highly discoverable, effective content and video assets that naturally rank, drive organic traffic, and resolve customer queries before they even reach the support queue.

I translate user needs directly into powerful SEO-driven strategies, ensuring that every piece of digital material is a high-performing asset that maximizes ROI and minimizes support costs.

Work Terms

Flexible Part-Time Work Agreement Summary

These terms outline the core expectations regarding schedule, compensation, and performance measurement for the role.

1. Compensation and Payment Structure
Hourly Rate: The rate of pay is fixed at $10.00 USD per hour (or equivalent local currency conversion).
Payment Basis: Compensation is calculated based on documented work completed and reported hours, as validated by deliverable completion.

2. Work Schedule and Commitment
Work Status: This is a Part-Time engagement.
Daily Commitment: The expected daily commitment is 5 to 6 working hours.

Schedule Flexibility (Flex-Time): The role operates on a highly flexible schedule. You retain the autonomy to adjust your daily start and end times, provided that all agreed-upon deadlines and project milestones are consistently met.

3. Accountability and Work Monitoring System
Time Tracker: No third-party or work monitoring system is required. Performance is measured solely by the quality, completion, and timeliness of deliverables and outcomes.

Focus: The focus of this arrangement is on productivity and meeting objectives, granting maximum flexibility in how and when the daily hours are fulfilled.