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Skills

  • Management
  • Analytics
  • Microsoft Excel
  • Operations Management
  • Report Design
  • Report Writing
  • Reports
  • Admin Support
  • Call Center Management
  • Capacity Planning
  • Customer Service
  • Data Entry
  • Data Management
  • Microsoft
  • Microsoft Office

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Services

  • Customer Service & Support Specialist

    $8/hr Starting at $200 Ongoing

    Dedicated Resource

    Offering an award-winning track record of customer care excellence within high-volume environments that include telephone, customer service/technical support, Team Management and Development, Capacity...

    AnalyticsCall Center ManagementCapacity PlanningCustomer ServiceManagement

  • Project and Operations Management

    $15/hr Starting at $200 Ongoing

    Dedicated Resource

    Offering an award-winning track record of Team Management and Development, Capacity Planning and Real Time Adherence Management Work-Force Management and Operations Management as well as Trend Reporting...

    Admin SupportManagementMicrosoft ExcelOperations ManagementProject Design

  • Excel Reporting and Management

    $8/hr Starting at $200 Ongoing

    Dedicated Resource

    MS Excel power user, report building, report management, data entry, data management, trend tracking and analysis.

    AnalyticsData EntryData ManagementManagementMicrosoft

About

Offering an award-winning track record of customer care excellence within high-volume environments.

Over 6 years of commended performance in key customer service and support roles. Expert in customer care/communications, Technical Support, Problem Solving, Team Management, Relationship Building, Trend Tracking and Analysis, Scheduling, Capacity Planning, Real Time Management, User Training and Support also a MS Office “power-user”.