Workforce Managers

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  • 800,000

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  • 100% Customer Satisfaction Rate Based on 5 reviews

Top Workforce Managers

  • View Service Offered By Muhammad Qasim Rasheed

    Muhammad Qasim Rasheed
    Member

    Workforce Manager

    Muzaffarabad, Azad Kashmir, Pakistan

    2,160/year ·
    • Workforce Management
    • Administrative Assistant
    • Benefits Administration
    • Benefits Design
    • Business Training
    • Communication Training
    • Compensation Management
    • Competency Assessment
    • Conflict Resolution
    • Employee Handbooks

    Project Management

    I will provide complete project management services: Planning Training Human Resource management Hiring The method of communication between the employee and the employer if needed. Implementation of policies Monitoring and controlling employees Managing 24/7 Solve unidentified issues Financial analysis Accounting Sales and marketing Daily administrative tasks Completion or closing. View more

  • View Service Offered By Lieann

    Lieann

    Workforce Manager

    Marilao, Central Luzon, Philippines

    • Workforce Management
    • Avaya
    • Chat Support
    • CMS (Content Management System)
    • LogMeIn
    • Management
    • Oracle Bi Publisher
    • Real Time
    • Reports
    • Team Management

    Workforce Management

    Real-time queue management (NICE WFM, Avaya CMS, and LogMeIn Rescue) Trigger and solicit Voluntary Time Out / Over Time as necessary. Generate the Call/Chat Handling, Consolidated Reports, Bi-Hourly, Absent Report, Idle and Day End Service Level report. Daily check on attendance Manage schedule adherence by doing NICE IEX segment uploads Manage workstation plotting and workstation’s Audit Coordinate with Intraday/ Scheduling Team for real-time swap/schedule/SIL alignments. View more

  • View Service Offered By Dindin Muh Amin Nurdin

    Dindin Muh Amin Nurdin

    Workforce Manager

    Depok, Jawa Barat, Indonesia

    • Workforce Management
    • Accounting
    • Admin Support
    • Budgeting
    • Client Counseling
    • Complaint Management
    • Financial Audits
    • Human Resources Management (HR)
    • Interpersonal Skills
    • Interviewing

    workforce management expert

    Is a Registered Accountant who is holding a Certified Human Resource Professional. He has more than 14 experiences in various fields, ranging from Labor Supply Outsourcing, Expatriate Management, Managed Service outsourcing, Recruitment, Executive Search, Accounting and Auditing. He is Result oriented, Business developer, for Indonesia market, cross cultural and local networking. His main area is in WORKFORCE MANAGEMENT View more

  • View Service Offered By johnjacobz

    johnjacobz

    Workforce Manager

    Bengaluru, Karnataka, India

    • Workforce Management
    • Analytics
    • Management
    • Monitoring
    • Requirements Analysis
    • Scheduling
    • Staffing & Recruiting

    Recruitment and Workforce Management

    It has become more integrated and demand-oriented to optimize the hiring and scheduling of staff for service delivery. Besides the two core aspects of demand-orientation and optimization, I will incorporate the below mentioned as well in workforce management and partner with the clients according to their business requirements. • Recruitment and Staffing • Forecasting of workload and required staff • Management of working times and accounts • Analysis and monitoring of the entire process View more

  • View Service Offered By Analytica Consultants

    Analytica Consultants
    Member

    Workforce Manager

    Lahore, Punjab, Pakistan

    9/year ·
    • Workforce Management
    • Accounting
    • Analytics
    • Bi Reporting
    • Budgeting
    • Human Resources Management
    • Job Description Writing
    • Key Performance Indicator (KPI) Design
    • Key Performance Indicators
    • Management

    HR & Payroll Services

    HR & Payroll services include:- -Employee Database. -Standard Forms & Formats Database. -Bi-Annual and Annual Staff Evaluation. -KPI Development and Performance Review. -Job Description Portfolio (JD''s). -Training and Development. -SOP Development and Implementation. We are a team of CPAs'' with Big4 background providing Business consultancy, having 13+ years of diverse experience in strategic and analytical roles. Our Vision is to be the leader of exceptional client services, which are resp... View more

  • View Service Offered By TreyFischer

    TreyFischer

    Workforce Manager

    Stoughton, Wisconsin, United States

    • Workforce Management
    • Consulting
    • Customer Service
    • Management
    • Statistics
    • Writing

    E-Business Management

    - 13 total years of call center experience. - Experience in several industries. - Experience consulting towards a J.D. Power award for Customer Service. - Able to analyze call center data and Workforce Management Data. - Experience writing business cases for call center technology and tool using call center statistics. View more

  • View Service Offered By ssteffin

    ssteffin

    Workforce Manager

    Pasadena, California, United States

    • Workforce Management
    • Analysis
    • Business Planning
    • Consultant
    • Data Mining
    • Developer
    • Educational Technology
    • Management
    • Market Research
    • Report Writing

    Operations Management

    Senior Telecommunications Analyst, Earthlink, Inc. 1998-2003 Workforce Management, Call volume and cost analysis, operations Planning Free Laance Consultant, Business planning, Market research, political analysis 1990-1998 Founder, CEO, BrainPower, Inc. 1984-1990, Publisher and developer of Statistical and document analysis software. 1984-1990 Founder, CEO, Edu-Ware Services, Educational Software Publisher 1979-1984 Research Analyst, Telecommunications, UCLA 1977-1979 University... View more

  • View Service Offered By rockyl1

    rockyl1

    Workforce Manager

    Mansfield, Texas, United States

    • Workforce Management
    • Analysis
    • Coaching
    • Interviewing
    • Management
    • Quality Assurance (QA)
    • Reviews
    • Training

    Project Management

    Self starting manager with 5+ years experience in management of call center training and quality assurance. Proven track record of successful call center agent training programs, workforce management and meeting key performance metrics in mixed medium environment: Average Handle Time (AHT) consistently within defined targets Agent talk times consistently within defined targets. Abandoned calls held within targets. Process analysis and improvement Establishment of agent career paths ... View more

  • View Service Offered By david@novickconsulting.com

    david@novickconsulting.com

    Workforce Manager

    Broomfield, Colorado, United States

    • Workforce Management
    • Analysis
    • Architecture
    • Billing
    • Consultant
    • Consulting
    • Design
    • Inventory Management
    • Leadership
    • Management

    Project Management

    Design Better... Implement Faster My consulting practice focuses on finding ways to make business process more productive through - Modeling Business Processes - Identifying Process Points and Business Use Cases for automation - Designing System Use Cases and functional system solution architecture - Working with technical professionals to oversee successful implementation of the functional system solution View more

  • View Service Offered By Business & IT Options

    Business & IT Options

    Workforce Manager

    Lakeland, Florida, United States

    • Workforce Management
    • Account Management
    • Analysis
    • Business Analysis
    • Customer Relations
    • E-Learning
    • Interpersonal Skills
    • IT Project Management
    • Management
    • Project Management

    E-Business Management

    Prospective Business Constituent: First, I would like to thank you for taking time to review my profile. This description will outline my varied areas of expertise within the business and IT industries. I possess approximately 8 years of business and IT management experience, stretching across diverse industries - healthcare, retail, workforce management, and warehousing/production. IT project management, business analysis, and systems analysis encompasses my primary job titles. Sub-respons... View more

  • View Service Offered By kagilbert

    kagilbert

    Workforce Manager

    Whitehall, Michigan, United States

    • Workforce Management
    • Analysis
    • Change Management
    • Consulting
    • Design
    • Educational Leadership
    • E-Learning
    • Instructional Design
    • Interviewing
    • Leadership

    Operations Management

    We specialize in organizational change and performance management -- improving the capacity of organizations to operate at their full potential. Our expertise is in the areas of organizational and educational leadership, effective program development, instructional design and e-learning creation, organizational and personal assessments and strategic action planning to help organizations transform unrealized potential into lasting results. View more

  • View Service Offered By CEEMARCO

    CEEMARCO

    Workforce Manager

    Charlotte, North Carolina, United States

    • Workforce Management
    • Analytics
    • Business Analytics
    • Demand Forecasting
    • Forecasting
    • Management

    Operations Management

    Results-oriented operations leader recognized for successful business tactics and strategies, demonstrating management expertise while implementing initiatives to meet company objectives and contributing to bottom line. Expert in the design and delivery of cost-effective, high-performance information technology solutions and applications to address complex business problems. Exceptional leadership skills, tested and proven in diverse environments; proven ability to conceptualize solutions to a b... View more

  • View Service Offered By btrehan

    btrehan

    Workforce Manager

    CEDAR PARK, Texas, United States

    • Workforce Management
    • Account Management
    • Architecture
    • Consulting
    • Design
    • Engineering
    • Management
    • Process Engineering
    • Program Management
    • Selling

    IT Project Management

    Performance-driven consulting professional with ten plus years of experience in delivering projects across several industry verticals. Adept in strategic solution selling and client facilitation, creating new revenue generating solutions/services, performing system design and architecture, managing solution implementation and integration, and leading business process transformations. Effectively program managed cutting edge solution deployments to create competitive business advantage for the cl... View more

  • View Service Offered By JBC79

    JBC79

    Workforce Manager

    Toronto, Ontario, Canada

    • Workforce Management
    • Access
    • Business Requirements
    • CDMA
    • Coaching
    • Customer Service
    • Engineering
    • Excel
    • Leadership
    • Management

    Project Management

    I have worked in both iDEN and CDMA based wireless network services. Areas of experience include strategic planning, defect management and reporting, business requirements development, training and development and mass communications (directed to high level executives to thousands of key stakeholders). I have worked with large numbers of senior leadership in profitable multi-billion dollar companies. Cross functional experience includes working closely with marketing, IT, network enginee... View more

  • View Service Offered By POB Consulting

    POB Consulting

    Workforce Manager

    Miami, Florida, United States

    • Workforce Management
    • Analysis
    • Business Analysis
    • Business Control
    • Business Process Management
    • Change Management
    • Corporate
    • Corporate Strategy
    • Design
    • Financial Advisory

    Operations Management

    Javier is a Master’s degree Business Management Consultant with 10 years of experience and professional growth as an outstanding generalist business developer, trustable, and confident manager.My mission is to help business owners and executives to build strong organizations, based on people, and systems to exceed in their business goals and objectives. View more

  • View Service Offered By Prash Poovaiah

    Prash Poovaiah

    Workforce Manager

    Bangalore, Karnataka, India

    • Workforce Management
    • Analytics
    • Business Continuity Planning
    • Capacity Planning
    • Customer Service
    • Disaster Recovery
    • Engineering
    • Financial Services
    • Leadership
    • Management

    E-Business Management

    I am an experienced Senior management professional with over 13 years of experience in the Outsourced Services industry with deep expertise in the areas of Operational service delivery, Transition Management, Project Management, Business Continuity Planning, Workforce Management and Capacity Planning across Consumer Packaged Goods (CPG) & Retail Analytics, Technical & Customer Service and Financial Services sectors.Previous experiences include working in leadership positions with Genpac... View more

  • View Service Offered By sureshmurty

    sureshmurty

    Workforce Manager

    Navi Mumbai, Maharashtra, India

    • Workforce Management
    • Budgeting
    • Construction
    • English Language
    • Finance
    • Management
    • Marketing
    • Project Management
    • Rest
    • Solar Energy

    Project Management

    1. Multi-faceted & varied experience of app. 30 yrs. 2. Hands-on experience covers marketing,production,plantations, HR, IR, QC, profit centre management etc. 3. Experienced in project management & valuations relating to plantations / agro-based industry. 4. Strong skills in personnel management including recruitment, training, mentoring of large no. of employees at a time. 5. Mobilization of bank finance for projects including full project management. 6. Strong language skills especially i... View more

  • View Service Offered By Brooklyn Solutions

    Brooklyn Solutions

    Workforce Manager

    Cary, North Carolina, United States

    • Workforce Management
    • Coaching
    • Consulting
    • Contract Management
    • Contracts
    • Email
    • Leadership
    • Management
    • Outsourcing
    • Sales

    Project Management

    Brooklyn Solutions is a start up company of two individuals. I have personally been in the contact center industry over 12 years and have built a vast network of resources that I bring with me when tackling new projects. Strengths are in call center operations, proces improvement, increasing efficiency, leadership consulting, client services, contract management, quality and implementations. I have worked with a variety of industries and companies both large and small. I bring my expertise and r... View more

  • View Service Offered By patkiley

    patkiley

    Workforce Manager

    Cambridge, Massachusetts, United States

    • Workforce Management
    • Analysis
    • Benefits
    • Business Requirements
    • Compensation Management
    • Consultant
    • Data Conversion
    • Design
    • Functional Design
    • Management

    IT Project Management

    Independent Consultant more than five years of experience leading IT initiatives across multiple industries and business functions for Fortune 500 companies. Demonstrated ability to quickly develop expertise in new process areas and technologies. Most recently focused on managing process and technology enhancements for global HR organizations, specializing in performance appraisal, compensation, benefits, and recruiting. Developed industry experience within high technology, communications, ... View more

  • View Service Offered By tracyacorley

    tracyacorley

    Workforce Manager

    SEATTLE, Washington, United States

    • Workforce Management
    • Analysis
    • Change Management
    • Consultant
    • Design
    • Lean
    • Management
    • Presentations
    • Product Management
    • Project Management

    Project Management

    Senior level strategy and communications professional who delivers growth and efficiency with over ten years of experience as an entrepreneur, business leader, public speaker, and consultant. Outgoing team player with experience in building and maintaining strong relationships with communities, public officials, clients, vendors, partners, and employees. Cross-disciplinary design experience resulting in strategic, communications, and public outreach planning and implementation for small business... View more

See All Workforce Managers

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Workforce Manager- Freelancing is the way forward

Big organizations employ a considerably larger workforce to tackle multiple tasks and projects in parallel. The workforce must perform efficiently to complete projects on time. To ensure this, companies employ Workforce Managers to ensure proper handling of the collaborating teams and individual employees. They also undertake assignment of duties, troubleshooting and everything in between. A Workforce Manager helps the top management in decision-making and setting different goals. It is always better for senior management to look for Workforce Management Services for hire as it could help maximise the performance levels and competency of the organization collectively.

What Is Workforce Management?

Workforce management, in a nutshell, is delegating the right work to the right person at the right time so that everything falls in place after optimisation deadlines. A Workforce Manager’s responsibility also includes drafting contracts & scheduling meetings when required. They also create budgets and forecasts to plot coast vis-a-via ROI and reduce wastage. Their responsibilities also include checking the employees’ performance and engagement in the given tasks. They observe all the staff members along with keeping their attendance records, payrolls and shift-timings. Simply put, freelance Workforce Management keeps the decision-makers well-informed and helps in achieving targets in the most productive manner.

Qualifications of a Workforce Manager

A Workforce Manager is expected to possess crucial academic track record, professional skills and experience. Most of the Workforce Managers possess a bachelor’s degree. Given below are the qualifications and skills that you should consider before going for workforce management services for hire:

  • The Management Experts are expected to have a Bachelor's or most preferably a Master's degree in Business Administration and areas related to it like Public Administration, Law or the Liberal Arts.

  • Extensive managerial work experience is required to hold such a position. Some professionals work in different areas and gain overall knowledge with the exposure, whereas some prefer specialising and excelling in a particular field.

  • Some professionals even believe in participating in various company training programs, executive development programs and other certifications to add more value to their profile.

  • They should possess certain essential qualities like communication skills, decision-making, leadership & management, problem-solving, and time management to drive the workforce in the best way possible.

Benefits of Hiring a Workforce Manager

It is essential to know that workers are the most significant assets to a company and their engagement is crucial. Freelance Workforce Management could also prove to be a good option if the organisation wishes to enhance its productivity. Some of the benefits of hiring Freelance Workforce Management via Guru.com, the best online place to hire skilled freelancers, are: -

  • It helps manage performance and makes substantial improvements through training, rewards, feedback, etc. Hire Freelance Team Managers to ensure that the team members are happy and focused on their tasks.

  • The Workforce Manager knows how to derive more out of less, i.e. their judgement for staffing needs are precise and bandwidth management is impeccable.

  • It ensures increased productivity, lowered costs along with high morale and trust within the workforce.

  • With the right recruitment decisions and the right employee data, the Manager can provide the company with actionable insights into the talent pool and organizational growth.

Guru Tip:

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