I truly believe that customer service is the heart of any business and i strive to be best at it. Whenever i take a project, i make sure that the customer is amazed by my commitment.

I am a motivated, extrovert and professional offering around 6 years of experience in Customer Support & Services. Formerly was associated with IBM Business Process Services Ltd., Mumbai as Customer Relationship Management. Having worked extensively in customer service profession I have mastered Process Management, People Management, Recruitment, MIS & Retention Management.

My understanding of taking on key leadership skills has led me to be a proactive, solutions-minded individual with superior judgment and decision-making abilities.

One of my strongest points is my self-motivation which allows me to perform well under pressurized environment. Being a highly analytical, innovative and logical thinker I am able to quickly identify, scrutinize, and improve work processes. As such, I would welcome an opportunity to speak with you to evaluate your needs & share my ideas.

Work Terms

I can work as per the need of the project. Preferred mode of communication is via email or skype