Investment Management Graduate, Creative Virtual Assistant

Hello! I'm Shafiq Aiman Syah Bin Abdul Ahmadil Razman, a Bachelor of Business Administration (Investment Management) graduate from Universiti Teknologi MARA (UiTM) with a strong academic background and practical experience in customer service and administration. I am passionate about helping businesses stay organized, improve efficiency, and achieve their goals through reliable virtual assistance and professional support.

Throughout my studies, I developed strong knowledge in investment management, financial analysis, portfolio management, risk management, banking, and business operations. My academic journey strengthened my analytical thinking, attention to detail, and problem-solving abilities while preparing me to work in fast-paced and professional environments.

Besides my academic background, I have gained valuable working experience in the hospitality and service industry. As a Waiter at WEIL Hotel, I learned how to provide excellent customer service, communicate effectively, work under pressure, and collaborate with team members to deliver the best experience for customers. Later, as a Barista at Coffee Diver, I further improved my multitasking, time management, cash handling, and customer relationship skills while maintaining high-quality service standards.

I am highly proficient in Microsoft Office, including Word, Excel, and PowerPoint. I can assist with data entry, internet research, email management, calendar scheduling, document formatting, report preparation, presentation design, spreadsheet organization, and other administrative tasks. I am also comfortable using Google Workspace and various digital tools to support businesses remotely.

My strengths include excellent communication, teamwork, organization, adaptability, and strong digital skills. I am a fast learner who enjoys taking on new challenges and continuously improving my knowledge. I believe that professionalism, honesty, and meeting deadlines are the key qualities of a successful freelancer.

My academic achievements include receiving the Dean's List Award during both my Diploma in Banking Studies and Bachelor of Business Administration (Investment Management) studies. I also participated in the Digital Workforce Seminar, where I assisted in organizing an awareness program on digital career opportunities, further enhancing my leadership and organizational skills.

Whether you need a dependable Virtual Assistant, administrative support, data entry specialist, research assistant, customer support representative, or someone to help manage business tasks efficiently, I am ready to deliver high-quality work with accuracy and dedication.

I am committed to building long-term relationships with my clients by providing reliable service, clear communication, and consistent results. My goal is to help you save time, increase productivity, and focus on growing your business while I take care of the tasks behind the scenes.

Let's work together to turn your ideas into results. I

Work Terms

I am committed to providing reliable, professional, and high-quality services while maintaining clear communication throughout every project. I value honesty, punctuality, and client satisfaction, and I strive to complete all tasks accurately and on time.

Before starting a project, I prefer discussing the project scope, requirements, timeline, and expected outcomes to ensure we share the same understanding. I provide regular progress updates and respond to messages promptly to keep clients informed at every stage.

I am available for both short-term and long-term projects and can adapt to different working hours when required. I am open to revisions based on reasonable requests to ensure the final work meets your expectations. Any additional work outside the original agreement can be discussed separately.

I maintain strict confidentiality and respect the privacy of all client information and business data. I will never share or disclose confidential documents, files, or information with third parties.

My areas of service include virtual assistance, administrative support, data entry, internet research, email management, calendar scheduling, document formatting, Microsoft Office tasks, customer support, and finance-related administrative work.

My goal is to build long-term relationships based on trust, professionalism, and consistent quality. I look forward to helping you save time, improve productivity, and achieve your business goals through dependable and efficient support.