ADMINISTRATIVE VIRTUAL ASSISTANT || CUSTOMER SERVICE EXPERT || I help entrepreneurs and business owners increase their productivity by taking care of tasks that never seem to be done.
Experienced Virtual Administrative Assistant offering comprehensive support to CEOs or business owners, adept in administrative management, digital marketing, recruitment, customer service, and sales support. My approach prioritizes understanding each client's unique objectives, allowing me to deliver tailored solutions that precisely meet their needs. My track record reflects a commitment to excellence across various areas, aiming not just to assist but to strategically enhance operations. I strive to be a collaborative partner, dedicated to exceeding expectations and driving my clients' success through tailored impactful support.
Experience:
• Customer Service (chat support/ email support/ calls)
• Administrative Support (office management systems and procedures)
• Email Marketing
• Social Media Management
• Lead Generation
• Recruitment (job posting)
• Digital Marketer
• Calendar Management and Scheduling
Soft Skills:
• Marketing Coordinator Abilities:
• Strong work ethic and Dedication
• Positive attitude even under pressure
• Good Interpersonal Skills and Results-Driven
• Critical thinking and Problem-Solving
• Self-motivated and Committed
• Ability to multitask and prioritize projects
Communication skills:
● fluent written and verbal English communication skills
Hard Skills & Tools
● MS Office 365- Word, Excel, Outlook, Powerpoint, Dynamic OneNote and Access
● Google Drive- utilizing Docs, Sheet, Slide, and Forms
● Spreadsheets- Excel, Google Sheets, and OpenOffice
● Email - mail merge, filters, folders, creating templates, optimizing signatures, and rules
● Presentations/Slideshows- Powerpoint, Google Slides, and OpenOffice Impress
● Social Media Management- Facebook, Twitter, LinkedIn, and Instagram
● Recruitment tools - LinkedIn, Upwork, etc.
● CRM- Salesforce, Salesloft, Asana, Monday.com(Automation), and Honeybook
● Team Communication tool- Slack, Skype, WhatsApp, Microsoft Teams, Google Hangouts
Work Terms
Hours of operation- I can work in different time zones
Payment Weekly As Per Agreement
Communication- Through Guru.com
30-40 HOURS PER WEEK
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