Freelancing has given me the right opportunities to collaborate with diverse clients as well as have a work-life balance, which I think is essential to an individual.
I started my BPO career as an email support agent, Subject Matter Expert (SME) and email gatekeeper. I've worked my way up and got promoted to a Team Leader position. I was able to hone my people and management skills when I was chosen to be one of the TL pioneers when our client launched their very first Digital Live Chat Support.
Being in a Live Chat Support is really challenging but fulfilling. It was a high-yielding experience, and it opened a lot of opportunities for me to grow as an individual, share my best practices, challenge status quo, and mentor our agents and Team Leaders.
I love engaging with people, understand their insights and feelings, find ways on how we can get things together, guide them and be an inspiration.
I enjoy doing some graphic designing for invitations, social media post, blogs, and youtube videos and thumbnails.
As a Crypto Enthusiast, I also love to be your resource/research person where I can share with you my expertise.
Work Terms
I am available from 6 pm to 3 am EST.
Preferred payment method is through Paypal.
Communication Style: Email & Skype