Hello! I'm Shola Mae C. Guzarem, 23 years of age. I am recently working as a Customer Service Representative handling inbound/outbound Technical and troubleshooting calls, Supervisor's Group

To find a job that fits my skills and abilities. Over the past 5 years, I have worked on one of the biggest Call Centers in my country (Qualfon) serving PREPAID clients for the biggest telcos in America (Verizon, Tmobile, ATT, and Sprint). I have been to several posts that require leadership and excellent analytical skills. I am also well decorated with awards and certificates as proof. Over time I have acquired a few skills that have helped me grow to be able to compete effectively.

-Excellent knowledge in computer technology
-very fluent in the English language and can use word applications ( Microsoft word, excel, PowerPoint etc.)
-can type 60-70 words per minute
-can work with less supervision
-can troubleshoot technical issues
-knows how to handle customers with confidence
-responsible and very hardworking
-most of all I am sincere, honest and very dedicated
-experience in offline/online chat support
-MS office proficient

I am always ready to learn and tackle challenges. Hopefully, I'll be able to show my skills and abilities that will surely make myself grow as an individual and help your business grow as well.

Work Terms

You can contact me in my Gmail account sholamae09@gmail.com or in my Skype hotalosh on your most convenient time to this discuss for this project.