Hi, I’m Vincent Alam, a 27-year-old professional based in Pasay City, Metro Manila, Philippines.

Over the past two years, I’ve built strong expertise in appointment setting, cold calling, lead generation, and CRM management through my work with Sphere Rockets and Teeth Whitening Fairies. I’ve successfully booked qualified appointments, nurtured leads, and maintained precise records, all while tailoring my communication style to each prospect. My sales and customer service background allows me to quickly establish rapport and consistently turn leads into confirmed appointments.

Earlier in my career with Foundever and VXI Global Solutions, I honed my skills in upselling, troubleshooting, and meeting key performance metrics. At VXI, I initially struggled to meet a tough quota of closing one sale per five calls despite averaging 82 calls daily. With persistence and coaching, I developed my own sales pitch and steadily rose from 68th place to consistently ranking 4th in sales. This experience taught me resilience, adaptability, and how to exceed expectations under pressure.

As a Virtual Assistant, I bring proven results in lead conversion, strong CRM management, and the ability to adjust my approach to suit each customer’s needs. I combine persistence with professionalism, ensuring every call becomes an opportunity to create value and drive measurable results.

In my most recent role, I also managed inbound calls for AT&T, handling inquiries on new phone releases, billing, and service plans. I valued the chance to resolve issues effectively, which helped me build trust with customers and naturally introduce upgrades or additional services. This balance of service and sales reinforced my belief that delivering solutions is the foundation of lasting customer relationships.

Work Terms

Work Terms & Communication

Communication Channels: I am available via WhatsApp, Telegram, Viber, or Discord for seamless and real-time collaboration.

Availability: I maintain open and prompt communication to ensure smooth workflow, timely updates, and alignment on priorities.

Hours of Operation

Schedule: Monday to Friday, full-time, 8 hours per day.

Time Zone Flexibility: I can adapt to any time zone as required by the client or project.

Payment Terms

Frequency: Payments are made weekly.

Methods: Wise, GCash

Agreement: Any additional tasks, overtime, or project scope changes can be discussed and agreed upon beforehand.

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