Banner Image

Skills

  • Chat Support
  • Email Support
  • Help Desk
  • Information Technology
  • IT Service Management
  • Technical Support
  • Web Support

Services

  • IT Analyst

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    As an IT Analyst with a focus on IT Service Management, I specialize in delivering high-quality technical support across multiple channels, including web, email, and live chat. My role involves ensuring...

    Chat SupportEmail SupportHelp DeskInformation TechnologyIT Service Management

About

With 4 years of experience in technical support, having solid experience in diagnosing and solving
infrastructure and systems problems. Technical skills in Power BI, Zabbix, SQL Server, Active Directory and
Office Package, with emphasis on reporting, monitoring and data analysis. I have an intermediate level of
English (B2) and basic Spanish (A1), which allows technical communication and interaction in multicultural
environments. Proactive, analytical and results-oriented profile, with the ability to work in a team and adapt to
new technological and organizational challenges.