Sales Specialist/Digital Marketing Expert/Customer Care.
Bilingual (English & Spanish) Sales & Marketing & Customer Care Specialist with over seven years of professional experience working for multinational companies. Highly skilled at analyzing sales and KPI data, creating strategies and developing solutions for cross-functional executives and CEOs. Effective communication and excellent interpersonal skills.
Proven business insight with a focus on customer, channel, and target market. Owned client acquisition efforts to exceed goals and drive long-term growth. Highly analytical, detail oriented with a proven track record of maximizing the accuracy of forecasting and annual sales planning.
Customer Service & Sales Expert | Content Marketing/ Creative Writer
I am a top-notch professional Customer Care Representative, Content Creator/Manager & Marketing/Sales Expert. I'm a University graduate with a B.A (Hons) double major in Literature's in English and in Marketing. I am able to use my expertise to assist with any Sales, Customer Service, Content Creation & Creative Writing related jobs. I'm a quick and
eager learner and there's no task too big for me to tackle.
Communication is my passion, I am an excellent listener and I firmly believe in fully understanding customers' needs in order to achieve complete customer satisfaction. Throughout the years of my experience as a Customer Service & Marketing/Sales Specialist, I have managed to perfect skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness.
I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. My goal is to continue to enhance my skills in order to succeed as a top Marketing & Customer service representative . Most importantly, to obtain a stable, long term employment.
Work Terms
Hourly or fixed price, whatever you want.