Professional Freelancer

I bring over 10+ years of experience in customer service, team leadership, logistics, and data
entry, and I’m enthusiastic about contributing these strengths to a new role. My background
includes managing both day-to-day operations and long-term objectives in high-demand
environments where attention to detail, clear communication, and adaptability were essential.
At Milo’s Tea Company, I advanced through multiple roles, including production lead and
shipping specialist, where I coordinated logistics both on-site and remotely. I streamlined
workflows, maintained accurate data logs, and collaborated with cross-functional teams to
ensure efficient operations. In my role as an Account Manager at Allied Universal, I was
responsible for overseeing security operations for a major client, using scheduling platforms
and communication tools to manage remote staff and maintain contract compliance. Earlier in
my career at Buffalo Rock, I worked as an account merchandiser and later as an account
sales representative. These roles sharpened my ability to build relationships with clients,
manage product inventory across multiple retail locations, and exceed sales targets in a
competitive market. In addition to being proficient with Microsoft Office, Google Workspace,
and various cloud-based tools, I hold a Google IT Support Professional Certificate. This has
helped reinforce my problem-solving skills and technical flexibility, especially when working
independently or in hybrid environments. Thank you for considering my application. I look
forward to the opportunity to bring my experience, reliability, and commitment to excellence to
your team.