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Skills

  • Apple
  • Computer Engineer
  • Computer Hardware
  • Computer Repair
  • Computer Technician
  • Desktop Support
  • Help Desk
  • Linux
  • Microsoft 365
  • Phone Support
  • Remote Computer Repair
  • Remote Support
  • Remoting
  • System Administration
  • Technical Support

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Services

  • Technical Support | Remote Help Desk

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    Talented and motivated system administrator proficient in Mac, Windows, and Linux systems, dedicated to offering freelance support services encompassing PC and laptop maintenance, as well as software...

    AppleComputer EngineerComputer HardwareComputer RepairComputer Technician

About

Technical Support | Remote Help DeskTechnical Support

Highly skilled IT Technician with over 20 years of experience in installing, maintaining, and troubleshooting complex computer systems and networks. Proficient in analyzing environments, identifying areas for improvement, and implementing innovative technical solutions. Adept in minimizing system downtime, optimizing productivity, and fostering professional development opportunities for direct reports.

Core Competencies:

• Full Life Cycle Project Management
• Systems Launch / Implementation
• Preventative Maintenance
• Client Relationship Management
• Quality Assurance and Testing
• Backup and Recovery Strategies
• Problem Resolution
• User Training and Support
• Hardware/Software Installation
• Technical Support & Analysis
• Network Architecture
• Troubleshooting & Support