Reliable IT Support & MSP Management | Windows, Linux, Network & Server Solutions
I am an experienced IT Support professional specializing in Levels 1–3 support and MSP (Managed Service Provider) management. Skilled in Windows and Linux environments, network infrastructure, server administration, and troubleshooting hardware/software issues, I ensure businesses run smoothly with minimal downtime. I excel at proactive monitoring, implementing best practices, and providing fast, reliable technical solutions tailored to client needs.
Work Terms
Availability: Flexible, with options for remote and on-site support as needed.
Response Time: Typically respond within 1–4 hours for urgent requests, and within 24 hours for non-urgent tasks.
Communication: Professional and transparent communication via email, chat, or call. Updates provided regularly on ticket status and progress.
Scope of Work: IT Support Level 1–3, MSP management, server and network administration, troubleshooting hardware/software issues, and proactive maintenance.
Billing & Payment: Hourly or fixed-rate agreements accepted. Payment due upon milestone completion or as agreed in the contract.
Confidentiality: All client data and systems handled with strict confidentiality and professionalism.
Satisfaction Guarantee: Committed to delivering solutions that meet client expectations, with follow-up support as needed.