Virtual Assistant/Chat Support/eCommerce Store handling
Thanks a Million for viewing my Upwork profile
These are my expertise due to which you should consider me for your job
- Amazon, Groupon ,Ebay &Walmart seller central Management (include FBA Shipments, buyer messages response,order processing,refund,,Feedback reviews,Case Log,pricing,listing etc):
- Email Customer support - Handling Support Tickets and emails using Helpscout, Outlook, Groove, desk.com, gmail, Zendesk and Freshdesk
- Shopify Order Fulfillment (using Oberlo, Dropified, Amazon Seller Central and Ali Express)
- Store Management such as following up with Suppliers, handling refunds and reshipment, disputes, overriding products
- - Social Media Handling (Posting, Browsing and Searching E.G. Facebook, Answering comments and reviews etc...)
- Google Drive (Spreadsheet,Docs)
- General Admin Work and data entry
- Dropbox, Team Viewer
- Phone handling - Inbound/Outbound Customer service
- Team Handling - I am well experienced in handling people and capable of managing a team.
I always make sure that my Client satisfactions stay my top priority.