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Skills

  • Account Management
  • Client Administration
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Correspondence Management
  • Customer Service

Services

  • Customer Service & Client Relations

    $15/hr Starting at $100 Ongoing

    Dedicated Resource

    Customer Service: Customer Service is a core element of my skill set, where I excel in delivering exceptional experiences to clients and customers. This involves: Effective Communication: I possess strong...

    Account ManagementClient AdministrationClient Issue ResolutionClient OrientationCommunication Skills

About

Administrator with Excellent Customer Care Services

Thank you for checking out my profile. I'm seeking to use my experience as a remote virtual assistant. My main interest is to provide assistance with a variety of tasks related to office management and customer service.

I hold a bachelor's degree in Marketing and I have over 10 years experience in administrative, management, customer service and day-to-day running of an office/studio. Over the years, I have worked with clients in corporate organizations, government institutions, NGOs, SMEs and with individuals. Some of the organizations I have worked with while in my position as a studio manager include, UN Habitat, Kenya Bankers Association, Central Bank of Kenya, Canadian High Commission, French Embassy, International Committee of the Red Cross (ICRC).

My strengths are in:
Day-to-day running of a business
Office Administration
Executive Assistance
Customer service and customer management
Inbound marketing
Email management
Basic accounting and book keeping
Data Entry
Typing


Below are tools I have used:
Notion
Trello
Insightly
Mailchimp
Canva
Google Workspace (Slides, Doc, Excel, Forms, Calendar, Business and Ads)
Tweetdeck

I am a fast learner eager to acquire more knowledge and experience especially in the digital world. With a strong background in communication and experience in office administration and customer management, I believe I can make a significant contribution to your brand.

I look forward to working with you in providing excellent services.

Work Terms

I'm looking for full time remote work at a minimum rate of 15$ per hour for a start.
My current location is at GMT+3, however I'm flexible and my work schedule is adjustable.
Best communication system: Email communication

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