In my role, I served as the primary liaison between clients and internal teams, ensuring seamless communication and alignment across all stages of the engagement. I worked closely with clients to understand their business objectives and tailored strategies and services to meet their specific goals and priorities. I managed project timelines, deliverables, and performance reporting to ensure consistent quality and on-time execution. Additionally, I identified opportunities for account growth, contract renewals, and expanded collaboration, helping to strengthen long-term client relationships and drive mutual business success.