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Skills

  • Client Development
  • Communication Skills
  • Management
  • Business Services
  • Account Management
  • Administrative Assistant
  • Customer Service
  • Onboarding
  • Operations Management
  • Planning
  • Project Management
  • Quality Assurance
  • Relationship Management
  • Reports
  • Workflow Management

Services

  • Account Management

    $25/hr Starting at $50 Ongoing

    Dedicated Resource

    In my role, I served as the primary liaison between clients and internal teams, ensuring seamless communication and alignment across all stages of the engagement. I worked closely with clients to understand...

    Account ManagementBusiness ServicesClient DevelopmentCommunication SkillsManagement

  • Customer Success Management

    $25/hr Starting at $50 Ongoing

    Dedicated Resource

    In my role as a Customer Success Manager, I guided customers through onboarding, training, and successful implementation of our solutions, ensuring a smooth transition and rapid adoption. I maintained...

    Business ServicesClient DevelopmentCommunication SkillsCustomer ServiceManagement

  • Project Management

    $25/hr Starting at $50 Ongoing

    Dedicated Resource

    In my role as a Project Manager, I defined project scope, objectives, timelines, and resource plans to ensure clear direction and successful execution. I coordinated activities across cross-functional...

    Client DevelopmentManagementPlanningProject ManagementQuality Assurance

  • Administrator / Administrative

    $25/hr Starting at $50 Ongoing

    Dedicated Resource

    In my role as an Administrator, I oversaw daily administrative tasks to ensure that all processes and workflows operated efficiently and effectively. I served as a central point of contact between teams,...

    Administrative AssistantCommunication SkillsOperations ManagementReportsWorkflow Management

About

With over 10 years of experience spanning account management, customer success, and project management, I have built a career grounded in strong relationships and a commitment to delivering exceptional results. I value the connections I form with clients, colleagues, and employers alike, believing that trust and collaboration are the foundation of long-term success.

My journey has been shaped by hands-on experiences, guidance from mentors, and my own curiosity, constantly learning and researching to improve myself and the work I do. I approach challenges with both insight and resilience, always aiming to find solutions that benefit everyone involved.

Outside of work, I enjoy simple pleasures like visits to the grocery store, the spa, or the salon, but my greatest priority is supporting and providing for my family. Balancing personal care with family responsibilities keeps me grounded and motivates me to excel in my professional life.

I aim to bring warmth, professionalism, and an inspirational mindset to everything I do, helping those around me grow and succeed along the way.

Work Terms

Hours: I’m available Monday–Friday from 2 PM EST onward and can accommodate flexible scheduling with a little notice.

Payment: Standard terms are Net 15 / Net 30, and I’m happy to work with you on payment methods that are most convenient.

Communication: We can communicate in whichever way is most convenient for you.