I am able to:

- Be the primary point of contact and build long-term relationships with customers

Help customers through email, phone, online presentations, screen-share and in person meetings.

- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Forecast and track key account metrics.

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.