Hi, I have over six years experience in providing administrative assistance and technical support through chat, email, phone and also face to face. My experience includes: I have worked with tools such as Zendesk, Freshdesk, ICOMS, CSC (Customer Service Central), Connectwise, Labtech, Kaseya, and a wide range of softphones. I am very easy to work with, patient, hardworking, honest, organised, and great at multitasking. I look forward to working with you soon. Thanks