I am energetic, honest and hardworking individual who has more than 9 years of experience giving professional, well organized and high standard services to various call centers and IT companies. I am confident in communicating with clients from different countries over the phone and email. I have practice with Live Chat Support and eager to grasp more knowledge about new tools which will help to get the job done well. I am well versed in the English language. I have got 6 bands in each in IELTS. I am a self driven person and very keen to details. Customer satisfaction is my number one priority. I am a great team player and can easily find ways to motivate my co-workers and myself. I have umpteen experience in fixing f2f meetings of our sales guys with prospects. I also have great knowledge of data mining, data fetching, email marketing, lead generation, follow up campaigning, co-ordination with sales guys, connect.data.com (A Salsforce Product), Lead411, Zoominfo, Discover.org etc.