*Responsible for outreach to clients to describe services to which they are entitled and negotiate commitment to engage in services *Maintain call log and up-to-date contact information in Citrix database. *Dedicated to keeping current with regard to program information for multiple high-profile client companies. *Acted as key point of contact for external and internal clients, identifying and resolving technical and administrative problems. *Generated and distributed market-specific marketing materials. *Supported LHH clients nationally, answering and resolving account questions. *Liaison with ExecuPlanet vendor, providing input and analyzing Help requests. *Compiled and distributed data from surveys and reports. *Managed busy manager’s calendar, tracking multiple projects. Used automated calendar systems. *Maintained and updated Contact Manager database (Goldmine) containing over 300 client records. *Orchestrated highly confidential, onsite client meetings, identifying resources and tracking schedules for up to 300 people. *Selected to participate on special national Task Force for a web-based internal accounting system. *Reported directly to president. Maintained calendar, scheduled appointments, screened calls, composed and typed correspondence; prepared marketing materials for presentations. *Supported president in his leadership of the VP Chapter of SHRM, as well as coordinated and hosted meetings.