AI Chatbot and Retell AI Expert

Chatbot Strategy & Design

1. Conversational flow design

2. Use-case analysis & requirement gathering

3. User intent mapping & fallback handling

4. Bot personality & tone design

5. Multilingual chatbot planning

AI & NLP

1. Natural Language Processing (NLP)

2. Intent classification & entity extraction

3. Context handling & conversation memory

4. Prompt engineering & response optimization

5. AI model fine-tuning (basic to intermediate)

Chatbot Development

1. Custom AI chatbot development

2. Rule-based & AI-powered bots

3. Web chatbot integration

4. WhatsApp, Facebook Messenger & Telegram bots

5. Voice bot basics (speech-to-text / text-to-speech)

Platforms & Frameworks

1. OpenAI API integration

2. Dialogflow (CX / ES)

3. Rasa framework

4. Microsoft Bot Framework

5. No-code / low-code bot builders (Botpress, ManyChat – basic)

Backend & Integrations

1. Node.js / Python backend for bots

2. REST API & webhook integration

3. CRM integration (HubSpot, Zoho, Salesforce – basic)

4. Payment gateway & booking system integration

5. Database integration for chat history & user data

Automation & Workflows

1. Lead qualification & auto-responses

2. Customer support automation

3. Appointment scheduling bots

4. FAQ & knowledge-base bots

5. E-commerce & order- bots