Bringing intelligent conversations to life.
I've built custom AI-powered chatbots that streamline customer support, automate workflows, and elevate user engagement across websites, mobile apps, and internal tools. Each bot is designed to feel natural, understand context, and deliver value — all backed by powerful NLP and GPT-based models.
Highlights of My Work:
E-commerce Support Bot: Handled 80% of customer queries using real-time order tracking, product suggestions, and returns processing.
SaaS Onboarding Assistant: Guided users through setup with interactive, step-by-step instructions and smart troubleshooting.
Healthcare Appointment Bot: Integrated with clinic systems to book appointments, send reminders, and answer FAQs securely.
Internal HR Bot: Automated leave requests, policy queries, and employee onboarding through Slack and Microsoft Teams.
Built with tools like OpenAI API, LangChain, Rasa, Dialogflow, Pinecone, and integrated with platforms like Shopify, WhatsApp, and custom CRMs.