• Call potential customers by following calling list provided by supervisors • Greet customers as they pick up the phone and introduce yourself and the company • Provide information regarding the service or product in question • Answer any questions that the potential customer asks to the best of ability • Make sure that the potential customer is not interrupted during conversation or questions • Take information from potential customers regarding their specific product or service needs • Jot down all information on a piece of paper or directly on to the company database • Ask potential customers of a particular time when they will be free to receive calls • Set appointments with potential customers at their convenience • Express gratitude to potential customers for their time • Assign a member of the sales force to each potential customer by providing briefs of conversation and customer needs • Ensure that sales force member follows up with potential customers • Document all calls made to potential customers