✅ 270+ Completed Projects with High Satisfactory Ratings.
✅ 15K PLUS HOURS completed with great ROI for my clients.
✅ 18 years and counting on providing Top Notch Excellent IT Services.
Best feedback with an outstanding result to my client.
"True IT professional, solved my issue with persistence -- thank you Jeffrey for giving me hope!" -Michael M.
"Needed someone to fix a problem quickly and Jeffrey was quick to help and locate the issue!" -James K.
"Jeffrey is a great contractor. No hesitation whatsoever in recommending him. I waited to see who else responded to the posting - should have hired him right away." -Jack S.
CERTIFICATION and AWARDS as Top-Notch Freelancer:
- Certified MAILCHIMP SUPERUSER
- Certified KLAVIYO SUPERUSER
- Certified JumpCloud ADMIN
My Services can provide Excellent Results for your IT and eCommerce business:
-Certified Mailchimp Partner specializing in Email Marketing, Email Deliverability, Design, and Marketing Strategy.
-Technical Support/Service Desk using the ITIL process
-Experienced in eCommerce Business using different platforms
-Knowledge Base article creation
-Process Improvement (LucidChart, Visio)
-Excellent Customer Service
-GSuite and Office 365
-Reports Creation using Excel and Powerpoint
-Configure and Troubleshoot Internet devices
-Laptop or PC troubleshooting
-Windows 7 & 8
-Mac OSX and iOS enthusiast
-Active Directory
-Microsoft Exchange
-Microsoft Office Suite/ Office 365 / Office 360
-Ticketing System (Jira, Odoo Helpdesk, Service Now, QuickView, Jira, SupportWorks & Concur)
-Database Administrator (Salesforce, CMDBuild, Zoho)