I am a bilingual customer care agent with intensive experience in customer problems resolution, call centre and data entry. I am highly skilled in secretarial and administrative services. I also have good command of Microsoft office and the internet. I am fluent close to native level in English and intermediate in French. Moreover, I have strong communication -oral and written, organizational and interpersonal skills. Furthermore, My ability to pay attention to details and deliver within deadline and my friendly personality are what I will bring to work. Lastly, I have won two poetry publications with New Best African Poets 2016 Anthropology and NoiseMedium.