Highly skilled customer service professional with a proven track record of delivering exceptional customer experiences. Proficient in handling customer inquiries, resolving complaints, and providing product and service information. Strong knowledge of customer service best practices, including active listening, empathy, and conflict resolution. Exceptional communication and interpersonal skills, able to build rapport with customers and colleagues through chat, email and phone. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Experience in using customer service software and tools, including Salesforce,